Refund policy

  • You may request a return within 3 days of receiving your order.
  • We do not offer refunds; returns will be processed as store credit.
  • Store credit will be valid for 90 days from the date it is issued.
  • To start a return, please email us at hello@lauzam.com.
  • Items must be in perfect condition: unworn, unwashed, and with all original tags attached.
  • We do not accept returns on final sale items, personalized products, or items that have been opened and are missing tags.
  • Return shipping costs are the customer's responsibility.